Testimonials

June 2017

Thank you Kelly and Palace Property Agents My brother and I recently sold our mother’s home, we were recommended to use Palace Property Agents by a friend and met with Clare and Kelly. Kelly was our local agent and the professional approach by Kelly was a comfort to us both. As a seller the photographs […]

Thank you Kelly and Palace Property Agents


My brother and I recently sold our mother’s home, we were recommended to use Palace Property Agents by a friend and met with Clare and Kelly.


Kelly was our local agent and the professional approach by Kelly was a comfort to us both. As a seller the photographs taken by Kelly were beyond my expectations and played a major role in the sale.


Thank you Kelly and Palace Property Agents.


 


Vendor - John Frankish

PROPERTY MANAGEMENT... June 2017

“I was in contact with you in January re: the transfer of our rental property from another agency. I wanted to touch base with you as the principle and owner of Palace Property regarding my experience since the change of management  of our house to Palace Property.  Judy Turton has been our manager and I […]

“I was in contact with you in January re: the transfer of our rental property from another agency.


I wanted to touch base with you as the principle and owner of Palace Property regarding my experience since the change of management  of our house to Palace Property.  Judy Turton has been our manager and I can say that changing over has been the best decision we have made.


We have had a tenant not paying rent and subsequently now left. Judy’s dedication and diligence in following up the matter and staying on top of things have meant we have had no dramas in the tenant leaving, and the extremely quick turnaround in having new tenants enter the property, at a increased price then we’d previously been charging (based on her advice).


Our property was on the market for rent for less than a week and we only 5 days where it was vacant. We have felt Judy’s genuine care in ensuring our house, and best interests were looked after, which is contrary to the experience with our previous managers.


I felt it important you were well aware of the high performance and standard of service your staff have been delivering to us. We can’t recommend Judy, and Palace Property more highly.”


Mara Morgan - North Booval

May 2017

After more than two decades, it was time for us to downsize and relocate. The Palace Property team guided us through this big change in our lives and the process was made so much easier with their professionalism. Every step was explained and there were no unexpected events apart from the speed with which our […]

After more than two decades, it was time for us to downsize and relocate.


The Palace Property team guided us through this big change in our lives and the process was made so much easier with their professionalism.


Every step was explained and there were no unexpected events apart from the speed with which our home was sold.


Their local knowledge proved to be spot on with market expectations and conditions and the advertising they undertook on our behalf was perfectly targeted.


Unable to find “the house” for the next stage of our lives, they provided us invaluable assistance in securing a rental property.


We would have no hesitation in recommending this team to any prospective vendor.


Vendor: Joanne & Phillip Flood

May 2017

Clare & Terry, Please find below our testimonial regarding the level of service that we received from you. We are extremely grateful for the level of professionalism shown by Clare and Terry Cantwell when it came to selling our family home. Right from the start they were honest with their feedback and communicated regularly in […]

Clare & Terry,


Please find below our testimonial regarding the level of service that we received from you.


We are extremely grateful for the level of professionalism shown by Clare and Terry Cantwell when it came to selling our family home.


Right from the start they were honest with their feedback and communicated regularly in relation to the interest in our property.


They never exerted any pressure to ‘get a quick sale’ and were respectful at all times – they understood that we were selling something that we had built with love and attention to detail.


The end result was extremely satisfying for us and the whole process from start to finish was smooth.


Thank you to Clare and Terry for their efforts, enthusiasm and passion for our property – it made all the difference!


 Vendor: Guy and Emma Rauber

May, 2017

My wife and I have recently purchased the property at 1/99 Junction Rd. Karalee. We would like to thank you and your team for their efforts, it truly made this aspect of our transition from NSW to Queensland a pleasurable one. In particular, we would like to commend Mr. Jacob Ayre, on his impeccable service […]

My wife and I have recently purchased the property at 1/99 Junction Rd. Karalee.


We would like to thank you and your team for their efforts, it truly made this aspect of our transition from NSW to Queensland a pleasurable one.


In particular, we would like to commend Mr. Jacob Ayre, on his impeccable service throughout the whole process.


Originally, I was fortunate to meet Jacob at the address in an impromptu appointment made by my wife. I was immediately taken aback by his sincerity and relaxed candid humour. As such, Jacob succeeded in selling me the property that afternoon. We love the house and location and believe its great value compared to the market in Sydney.


Additionally, Jacob made himself available to answer any query we had, even when he was off-duty enjoying his leisure-time. He also extended his service after the property had effectively been sold, arranging my access into the estate through his relationship with the former owner.


As it is apparent that the staff of Palace Partners strive to go above and beyond in their delivery of customer service, we will be recommending your business to anyone that cares to listen and wish you all great success into the distant future.


Buyer: Kristian & Colleen Knight

April 2017

I would highly recommended selling your property through Palace Property Agents, especially having Kelly Duncan as your agent. It was very daunting selling my first home but Kelly has taken the stress out of it. Any issues I was dealing with, she was able to get straight on it; from the moment signing up with Kelly through till […]

I would highly recommended selling your property through Palace Property Agents, especially having Kelly Duncan as your agent.


It was very daunting selling my first home but Kelly has taken the stress out of it.


Any issues I was dealing with, she was able to get straight on it; from the moment signing up with Kelly through till settlement due date.


Kelly was very friendly and kept me informed with every step including dealing with Solicitors.


I found Kelly to be very friendly and professional. I wouldn’t hesitate to sell through Kelly again.


Vendor: Jody Taylor - 1 Jardine St, Leichaardt

March 2017 Dear Clare and Team, This is just a short note to say thank you for your hard work and perseverance in selling our home. We appreciated having the option to open our house for inspection each week and for the ease in contacting you by phone or text message each time we had […]

March 2017


Dear Clare and Team,


This is just a short note to say thank you for your hard work and perseverance in selling our home. We appreciated having the option to open our house for inspection each week and for the ease in contacting you by phone or text message each time we had questions (and there were a lot of them!).


We were grateful that our expectations were met and that we received a great offer on our home. Thank you for making this process easy and for your help and guidance!


Vendor: Cheryl Barneveld and Grant McMillan


39 Lilley Terrace, Chuwar


February 2017 In every encounter with Clare and Terry we found them to be down-to-earth, honest, practical and professional. We’ve dealt with a lot of agents over the years and Clare and Terry would have to be the best yet. Clare gave us an honest appraisal of our comfy but aged house, as well as […]

February 2017


In every encounter with Clare and Terry we found them to be down-to-earth, honest, practical and professional.


We’ve dealt with a lot of agents over the years and Clare and Terry would have to be the best yet.


Clare gave us an honest appraisal of our comfy but aged house, as well as excellent advice about what to spend time and money on and importantly what not to!


We explained that we really only had a window of about 5 weeks to sell and she advised that she thought in the current market a sale was achievable.


Beyond all expectations, she sold the house in 5 days from going on-line!  And the sale price and terms were bang on what we required.


We do not hesitate to whole-heartedly recommend Clare and Terry.  Their knowledge and customer-service are beyond par.


 


Vendor: David & Amanda Huf, 420 Junction Road Karalee

I write this reference to certify that my wife and I have recently purchased a property through Jacob Ayre, Palace Property Agents at Karalee. The process of determining our property needs, visiting open houses, further enquiry and negotiating a final sale has taken a number of weeks. During this time, Jacob has demonstrated all the […]

I write this reference to certify that my wife and I have recently purchased a property through Jacob Ayre, Palace Property Agents at Karalee.


The process of determining our property needs, visiting open houses, further enquiry and negotiating a final sale has taken a number of weeks. During this time, Jacob has demonstrated all the necessary real estate knowledge and skills to ensure a suitable and smooth sale.


In addition, I have found Jacob very friendly, genuinely interested in our interactions, very effective and efficient in all communications and always happy to resolve any concerns which arose. He, also did not hesitate to implement that which he promised. In negotiating the final sale Jacob sought, and achieved, a   win-win result   for both vendor and buyer.


More importantly, however, throughout this time Jacob has shown commitment, tenacity and initiative in attempting to locate a home to suit our needs. In fact, where other more experienced real estate agents lacked follow-up, Jacob excelled in his desire to find us a suitable property.


As evidenced by our interactions with Jacob, I believe he is totally committed to achieving a success for his clients. I, therefore am very pleased to very highly recommend the services of Jacob and would be happy to speak on his behalf if requested.


Buyer: 30-32 Fearless Court Karalee


Darryl Petty

“Thank you Clare! You worked hard to get the result and delivered exactly what you said you would. I have met a lot of real estate people including one of my sisters and her husband and none have been as impressive as you have been in meeting my expectations. I made the right decision in […]

“Thank you Clare!


You worked hard to get the result and delivered exactly what you said you would.


I have met a lot of real estate people including one of my sisters and her husband and none have been as impressive as you have been in meeting my expectations. I made the right decision in choosing you as my agent and it was like collaborating with a very good friend. You certainly are a real diamond among the fakes in the industry.”


Vendor – 46 Nalya Crescent Karana Downs


December 2016

Once again the team at Palace Property Agents have exceeded all of our expectations!!! They made selling our home a breeze and achieved a record sales result in our area in less than 48 hours! We cant thank Clare, Terry and the team at Palace enough for their professional approach and service. And to top […]

Once again the team at Palace Property Agents have exceeded all of our expectations!!!


They made selling our home a breeze and achieved a record sales result in our area in less than 48 hours!


We cant thank Clare, Terry and the team at Palace enough for their professional approach and service.


And to top it off they are lovely people also.


Thank you so much guys.


 


 


Vendor: Matt Togia

December 2016

When we approached Clare and Terry to sell our house, we had been on the market for almost a year. They brought a fresh and positive outlook to our property and managed to sell it within three months. Clare, Terry and their team are professional, honest and being local they have an advantage over other […]

When we approached Clare and Terry to sell our house, we had been on the market for almost a year. They brought a fresh and positive outlook to our property and managed to sell it within three months. Clare, Terry and their team are professional, honest and being local they have an advantage over other agents who operate in our area. We would recommend the Palace team and when it comes time for us to sell again we will be going through them to get the job done.


 


 


Vendor: Chris and Donna Pye

December 2016

Selling your house is a big decision, fraught with emotion and stress. Finding the right agent is essential, and in our experience, very difficult to do. Clare and Terry Cantwell from Palace Property Agents secured an offer for our property in Mount Crosby within three weeks of listing with them, and helped us from offer […]

Selling your house is a big decision, fraught with emotion and stress. Finding the right agent is essential, and in our experience, very difficult to do. Clare and Terry Cantwell from Palace Property Agents secured an offer for our property in Mount Crosby within three weeks of listing with them, and helped us from offer stage through to unconditional.


As sad as we are to move on from the home we love, out of an area we adore, the process could not have been more smoothly handled. Clare and Terry were faultless throughout.


We were looking for someone who understood our selling requirements and would offer professional, straightforward, honest, no-nonsense advice. I found that and more in Palace Property Agents.


Clare Cantwell is fantastic. She is highly professional, has integrity and experience that proved invaluable to us in our selling process. She advised us every step of the way, explaining everything we needed to know to get the best possible deal for our property. She is truly passionate about the areas in which she works; Mount Crosby, Karana Downs, Chuwar and Karalee. Whereas other agents just include our suburb of Mount Crosby in their range, she is truly knowledgeable about and committed to the area. She is a genuine, authentic local area specialist.


Clare worked hard to sell our home. She didn’t simply list it online and wait for buyers to come to her. Our home was listed for sale before we turned to Palace Property. There was next to no interest in the property, and we were advised to sit tight, a buyer would come along. One didn’t.


Clare advised us on a selling strategy specific to our needs and our circumstances, which saw 11 people through our first open home – more interest than in the entire previous attempt to sell – and an offer within three weeks of listing with her.


I think her secret is that when a buyer gets in touch with Clare she spends time and energy with them, helping them find the right property. She puts in hard work, time, energy. She will drive them around to as many properties as she can, giving them a tour of and a feel for the area in which they are looking to buy. Her passion is contagious, as is her love for the area (rightfully so, it is a wonderful place to live).


Most importantly, Clare Cantwell enjoys what she does. She loves connecting people with homes they love. She is absolutely committed to everyone who asks her to find them a home. And she passes her passion, knowledge, work ethic and enthusiasm to her entire team.


There is no question that Palace Property Agents lead the way in real estate in the Western suburbs of Brisbane. I cannot recommend them highly enough, for both sellers and buyers. If you are thinking of selling your home, or of buying a home in the area, Palace Property Agents should be your first call. It will be the only one you make.


Vendors: 48 Emma Holt Ct


Vendors: Philippa & Justin Cross

“Palace Property Agents…. The photos taken for our house we listed were amazing. Your advice, tips and hints in helping us with the sale were very helpful and eased our stress. We knew we were in good hands.  We got a contract on our house very quickly. Palace Property Agents were very friendly, reliable, helpful and […]

“Palace Property Agents….


The photos taken for our house we listed were amazing.


Your advice, tips and hints in helping us with the sale were very helpful and eased our stress.


We knew we were in good hands.  We got a contract on our house very quickly.


Palace Property Agents were very friendly, reliable, helpful and most importantly very professional.


Would certainly use their services again if needed as they get the job done.”


 


Vendors: Bec & Pete

“Clare guided us through the whole selling process and made it a very easy experience for us. She was exceptionally helpful and offered well-informed advice. Both Clare and Terry are very good communicators, they know the local area and their client’s interest is their first priority. We have no hesitation in recommending this local real-estate […]

“Clare guided us through the whole selling process and made it a very easy experience for us.


She was exceptionally helpful and offered well-informed advice.


Both Clare and Terry are very good communicators, they know the local area and their client’s interest is their first priority.


We have no hesitation in recommending this local real-estate agency.”


Vendors: 156 Lansdowne Way Chuwar


Peter & Linda Mitchell

“I highly recommend Jacob. By following his advice my property sold within 3 days of listing. I found Jacob to be a genuine person who was willing to go the extra distance. He was always available and was prepared to roll up his sleeves and give a hand with anything to help promote the property. […]

“I highly recommend Jacob. By following his advice my property sold within 3 days of listing. I found Jacob to be a genuine person who was willing to go the extra distance. He was always available and was prepared to roll up his sleeves and give a hand with anything to help promote the property. Selling and buying property can be very stressful, but a few wise words from Jacob would always put me at ease. In a nutshell Jacob more than delivered on his promises.”


Cheers Mate, was a pleasure to do business with you”


Vendor – 20 Karri Avenue Karana Downs


Lachlan Russell

Thank you Clare and Terry Cantwell for a super amazing job helping me to find my new home in Karana Downs! I can’t wait for you to sell my property in Bellbowrie – the purchase was effortless, smooth, totally informed and fabulous! Your advice regarding my property that needs to be sold is greatly appreciated […]

Thank you Clare and Terry Cantwell for a super amazing job helping me to find my new home in Karana Downs!


I can’t wait for you to sell my property in Bellbowrie – the purchase was effortless, smooth, totally informed and fabulous! Your advice regarding my property that needs to be sold is greatly appreciated and I’m on track to have it ready to go in the very near future!


Thank you again. You both rock and have risen above the ‘Good Agents’ to be ‘The Best Agents’ I’ve dealt with in a very long time!


 


Buyer - Emma-Kate White

“We are so grateful for Clare’s assistance in the recent sale of our property. We found her to be professional, courteous and diligent in all of our dealings with her associated with this matter. Her willingness to go above & beyond our expectations was impressive, and the reason behind a quality outcome for us in […]

“We are so grateful for Clare’s assistance in the recent sale of our property. We found her to be professional, courteous and diligent in all of our dealings with her associated with this matter.


Her willingness to go above & beyond our expectations was impressive, and the reason behind a quality outcome for us in the sale process.”


19-21 Fawkner Cres. Barellan Point


Vendor - Wayne & Lyn Alcorn

Thank you so much to Clare and Terry of Palace Property Agents for helping us find our new home.  Your professionalism and communication made the whole process seem so easy!!  You were both friendly and approachable and helped to make our buying experience a positive one. We are very happy and would recommend your excellent […]

Thank you so much to Clare and Terry of Palace Property Agents for helping us find our new home.  Your professionalism and communication made the whole process seem so easy!!  You were both friendly and approachable and helped to make our buying experience a positive one.


We are very happy and would recommend your excellent service to all.


Thank you!!


427 Junction Road Karalee


Matthew & Robyn Togia - Buyer

Hi Clare Thank you for selling our block of land at Chuwar for us.  We did try other agents previously but with no success. I have found you and Terry great to deal with, with good professional presentation and operation.  This combined with a down to earth plain speak approach and flexibility makes it a […]

Hi Clare


Thank you for selling our block of land at Chuwar for us.  We did try other agents previously but with no success.


I have found you and Terry great to deal with, with good professional presentation and operation.  This combined with a down to earth plain speak approach and flexibility makes it a pleasure to deal with you.  Once again thank you for getting the job done and we will be in touch should we need Real Estate services in the future.


Kind Regards


4 Knightsbridge Drive – Chuwar


Peter Hillcoart - Vendor

Dear Clare and Terry & all the lovely staff at Palace Property Agents. Thank you so much for all your assistance in helping us to buy our new home here in sunny Brisbane. Your attention to detail, professionalism, kindness and willingness to go that ‘extra mile’ has been very much appreciated. If only all Real […]

Dear Clare and Terry & all the lovely staff at Palace Property Agents.


Thank you so much for all your assistance in helping us to buy our new home here in sunny Brisbane.


Your attention to detail, professionalism, kindness and willingness to go that ‘extra mile’ has been very much appreciated.


If only all Real Estate Agents were like you!


47 Elanora Way, Karalee


Buyers - Clive & Wendy Barrett (from Melbourne)

“Wow that was so fast. House listed and sold in under 2 weeks and it sold for more than we expected. The whole process was so simple for us as Clare & Terry took care of everything and kept us informed the whole time. We definitely recommend them” 19 Marilyn Street, Karalee  

“Wow that was so fast. House listed and sold in under 2 weeks and it sold for more than we expected. The whole process was so simple for us as Clare & Terry took care of everything and kept us informed the whole time. We definitely recommend them”


19 Marilyn Street, Karalee


 


Vendors - Anthony & Yvette

Clare and Terry, Thanks so much guys.  We have nothing but praise for the Palace Property Agents team.  You did a fantastic job and we recommend you to anyone that asks. We were thoroughly impressed with your professionalism and thank you for your service. Best agents in the area.  Well done. Thanks again.  

Clare and Terry,


Thanks so much guys.  We have nothing but praise for the Palace Property Agents team.  You did a fantastic job and we recommend you to anyone that asks.


We were thoroughly impressed with your professionalism and thank you for your service.


Best agents in the area.  Well done.


Thanks again.


 


Matt & Robyne Togia

I found Clare and Terry to be very personable and were extremely proactive in strategy and practice to sell our home.  They kept us well informed at all times and always kept expectations real and achievable.  I would not hesitate in recommending them to anyone who was considering buying or selling a property. Vendors – […]

I found Clare and Terry to be very personable and were extremely proactive in strategy and practice to sell our home.  They kept us well informed at all times and always kept expectations real and achievable.  I would not hesitate in recommending them to anyone who was considering buying or selling a property.


Vendors – 1 Carnoustie Court, Karana Downs


John & Jennifer Martin

Hi Clare & Terry. We just wanted to send you an email to thank you both for your assistance (& persistence) in finding our home in Karana Downs. We were very pleased with your professional service and how you welcomed us with each & every inspection we undertook. We will not hesitate to promote your […]

Hi Clare & Terry. We just wanted to send you an email to thank you both for your assistance (& persistence) in finding our home in Karana Downs. We were very pleased with your professional service and how you welcomed us with each & every inspection we undertook. We will not hesitate to promote your office to our family and friends. Looking forward to continuing the service with your rental management team.


Buyers – 1 Carnoustie Court, Karana Downs


 


Judy & Glen Turton

We would have no hesitation in recommending Clare and Terry to others; and have already done so a couple of times! Not only did we have a quick, successful and satisfying sale of our home, we had a great experience along the way. Clare understood that we weren’t just selling an asset and an object […]

We would have no hesitation in recommending Clare and Terry to others; and have already done so a couple of times!

Not only did we have a quick, successful and satisfying sale of our home, we had a great experience along the way. Clare understood that we weren’t just selling an asset and an object that would pay her commission; she was selling our family home and dealing with the accumulation of many years of our hard work and effort.  Not only did she have respect for us and our home, she was instrumental in getting the price we were happy with and getting the deal over the line. We could literally see her years of experience, skill and ethics at work. We feel we had such an amazing result as we trusted her with all of our expectations and thoughts and knew it would be used to the benefit everyone involved, to get our home sold.

A very big thank you to both Clare and Terry – the effort put in just can’t be explained in a short testimonial!!


85/85-109 Junction Road, Karalee – Vendors


Zoe & Michael Wyton

Terry and Clare exceeded our expectations in every way. They pride themselves in every area of their business which was evident throughout our selling process. We were never left guessing, they updated us constantly on the progress of our listing and worked around the clock to get things done for us – no request was […]

Terry and Clare exceeded our expectations in every way. They pride themselves in every area of their business which was evident throughout our selling process.


We were never left guessing, they updated us constantly on the progress of our listing and worked around the clock to get things done for us – no request was too big or small, they really were amazing.


If you’re like us and are after agents that you know work for YOU then there is no other choice, it’s Terry and Clare all the way.


9 Carlock Promenade, Karalee – Vendors


Alan & Narelle Clark

Dear Clare & Terry, Thank you so very much for looking after us and our property when we decided to sell.  You truly have been a blessing in disguise and we have achieved a spectacular outcome. Thank you. ” what an absolute stress free pleasure it has been to deal with Palace Property Agents. Being […]

Dear Clare & Terry,


Thank you so very much for looking after us and our property when we decided to sell.  You truly have been a blessing in disguise and we have achieved a spectacular outcome. Thank you.


” what an absolute stress free pleasure it has been to deal with Palace Property Agents. Being interstate and having had our investment property mismanaged by another agent and then to discover Clare who went above and beyond to restore the property to a saleable condition and communicated beautifully with us to achieve the highest outcome possible” 


What a wonderful job you have done Clare & Terry. Thank you thank you thank you.


Vendors – 31 Bundoora Drive, Karana Downs


 


Emily & Fabian

Dear Clare & Terry, we would like to thank you for assisting us with the recent purchase of our first home. We were very impressed by your outstanding service and expert advice provided to us and would definitely choose you as our real estate agents for any future plans with our property. We especially appreciate […]

Dear Clare & Terry, we would like to thank you for assisting us with the recent purchase of our first home. We were very impressed by your outstanding service and expert advice provided to us and would definitely choose you as our real estate agents for any future plans with our property. We especially appreciate your professionalism and friendly manner and we find you very trustworthy and reliable. Both of you were easily contactable throughout the whole process and very helpful with any queries we had. You made our first home buying experience enjoyable and made sure that all went well right until the settlement. Thank you once again for everything you’ve done for us.”


Buyers – 2 Banksia Drive, Mount Crosby


 


Stewart & Martina Duff

I can highly recommend Clare and Terry to any prospective home owners wishing to sell their property or are in the market to buy.

Clare and Terry were lovely  to work with and my townhouse wasn’t even on the market when  Clare found some clients who wished to purchase a property to add to their investment portfolio. Initially I rung Clare to find out the commission fees (which in my opinion are very reasonable) and even though I wasn’t […]

Clare and Terry were lovely  to work with and my townhouse wasn’t even on the market when  Clare found some clients who wished to purchase a property to add to their investment portfolio.


Initially I rung Clare to find out the commission fees (which in my opinion are very reasonable) and even though I wasn’t quite ready to put the property on the open market at that time, Clare kept me in her sights by giving me a friendly ring each week.   After patiently ringing me for several weeks, Clare had some clients on her books looking for an investment property.  She rang and asked if she could bring them through for an inspection and even though they looked  at several other properties on the same day, they decided my townhouse was the best one and  put in an offer to purchase it.    Again,  Clare was very helpful during the process of settling on a price and   I was very happy with the amount it sold for.


I’d like to thank Clare and Terry again and wish them all the best with their real estate business.


Kindest regards Pam Johnson


Vendor of 10/302 College Road, Karana Downs


Pam Johnson